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Terms And Conditions

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Payment Gateway Policy

Effective Date: 24.01.2025

1. Introduction

This Payment Gateway Policy ("Policy") outlines the terms and conditions under which payments are processed on the website of DAV Computers. By making a payment through our website, you agree to the terms outlined in this Policy.

2. Organization Information

Organization Name: DAV Computers
Office Address: Near SBI Branch, Chandmari Chauk, Motihari, Bihar - 845401
Website: www.davcomputer.com
Email: subesh.mth@gmail.com
Phone: 9801099698

3. Payment Gateway Provider

We use a third-party payment gateway service provider to facilitate secure online transactions on our website. We do not store your payment details directly; all payment information is processed securely through the payment gateway provider.

4. Payment Methods Supported

Our website supports the following payment methods through the payment gateway:

  • Debit Cards (Visa, MasterCard, etc.)

  • Credit Cards (Visa, MasterCard, etc.)

  • UPI

  • Internet Banking

  • Mobile Wallets (if applicable)

5. Payment Process

  • When you proceed to make a payment on our website, you will be redirected to a secure payment page.

  • Please ensure that all payment details entered are correct to avoid any delays or issues with processing your transaction.

  • Once the payment is successfully processed, a confirmation will be sent to the email address you provided during checkout.

6. Transaction Security

  • We prioritize the security of your transaction. Payments on our website are processed using a secure payment gateway that utilizes SSL encryption and other security protocols to safeguard your payment information.

  • Our payment gateway provider ensures that all transactions comply with PCI-DSS (Payment Card Industry Data Security Standard) to protect your data.

7. Refund and Cancellation Policy

  • Refunds: Refunds, if applicable, will be processed according to our Refund Policy. If you are eligible for a refund, the amount will be credited back to the original payment method within 7 days. Any fee related to education like Tuition fee, Admission fee, Registration Fee, Exam fee, etc., is non-refundable.

  • Cancellations: If you wish to cancel an order after payment has been processed, please contact our customer service team as soon as possible. Cancellations are subject to our cancellation policy, which may vary based on the type of product or service purchased. All educational services and products are non-refundable.

8. Privacy and Data Protection

  • By using the payment gateway, you consent to the collection and processing of your personal and payment details by the payment gateway provider in accordance with their Privacy Policy.

  • We take your privacy seriously and do not store your payment details on our website.

  • For details about how we collect, use, and protect your information, please refer to our Privacy Policy.

9. Disputes and Resolution

If you encounter any issues with your payment or transaction, please contact us immediately at DAV Computers, Motihari Branch. Our team will assist you in resolving the matter. If the issue cannot be resolved directly, we may escalate it to the payment gateway provider.

10. Limitation of Liability

We are not responsible for any errors or issues arising from the payment gateway provider, including but not limited to delays in processing, transaction failures, or technical issues. Any disputes or issues related to the functionality of the payment gateway platform should be directed to their customer support team.

11. Changes to This Policy

We reserve the right to update or modify this Payment Gateway Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to periodically review this page to stay informed about our payment gateway terms.

12. Contact Us

For any questions or concerns regarding this Payment Gateway Policy or payments on our website, please contact us:

Organization Name: DAV Computers
Office Address: Near SBI Branch, Chandmari Chauk, Motihari, Bihar - 845401
Website: www.davcomputer.com
Email: subesh.mth@gmail.com
Phone: 9801099698